I was under the impression that I didn’t do the process correctly or worst my computer had some software or hardware malfunction, when my newly installed game didn’t work. I was under the impression that I didn’t do the process correctly or worst my computer had some software or hardware malfunction, when my newly installed game didn’t work. According to my techie brother, all I needed was an updated driver from my video card manufacturer, which means I just needed to download driver on my laptop. After my brother’s online research, he found out that the best place to download a driver is direct from the hardware manufacturer so we downloaded the latest version from their site. Because the manufacturer is the original source, drivers downloaded from the manufacturer are the most tested, up to date, and most importantly safe from bugs and malware. If downloading drivers direct from the manufacturer is not possible, there are several other sources or websites where you can download safe and secure drivers. Every website is different so it’s impossible to give precise instructions on how to navigate through a catalog of driver downloads, but downloading drivers from manufacturer websites usually take less than 20 minutes. The support sites that I have visited provided instructions that were easy to follow, but if you have trouble finding your way around a specific website, you can contact the company directly. Back to my problem, as soon as I installed the updated driver, my game installed and worked pretty well. All you need to remember is to check if your hardware have updated drivers of if not just download from their specific manufacturers immediately if you have some problems about installing new software.